Care Coordination Event and Webinar Recaps
June 15, 2017

Measuring Family Experience of Care Integration to Improve Care Delivery

The family perception of care integration is essential in identifying opportunities to improve processes of care coordination and care management.

This webinar introduced the Pediatric Integrated Care Survey (PICS), a validated instrument developed by Richard Antonelli, MD, MS, Medical Director of Integrated Care at Boston Children's Hospital, and his team. The instrument assesses family experience of care integration. It asks family respondents to identify the members of their child's/youth's care team and report on their experiences with integration across disciplines, institutions, and communities.


Hannah Rosenberg, MSc

Hannah Rosenberg, MSc, is a Project Manager in the Integrated Care Program at Boston Children's Hospital and Manager of the National Center for Care Coordination Technical Assistance. She will give a brief overview of the PICS tool, its design and intention for use, and a broad summary of how it is being implemented today. 

Rebecca Baum, MD

Rebecca Baum, MD, is Division Chief of Developmental and Behavioral Pediatrics at Nationwide Children's Hospital and an associate professor of Pediatrics at The Ohio State University. She will talk about how the PICS tool is being used at Nationwide Children's Hospital to improve integration and family experience.

Webinar Recording